We've experienced a raft of enquiries from companies ‘out of the blue’, asking if we can do this, or do that, or sometimes the other. The answer’s almost always ‘Yes’, because we’re pretty agile – that’s core to our business model.
When I say “out of the blue”, I mean people and businesses we've never previously had contact with – not those kind souls we've met at trade shows or old industry acquaintances. No, these are people who have found us, and are curious about what we can do. That’s a good thing, of course. It means that whatever we’re doing with our promotions is working. Our name is getting out there. It’s refreshing.
A statistically significant portion of these enquiries have a defence agenda. It’s clear that businesses serving the defence industries need the assurance of reliable, compliant, consistent and traceable quality from well-known and trusted sources. It’s the same with our medical customers. Thermal Issues Ltd fits the bill perfectly here. Plus we only ever source from suppliers committed to obtaining the raw materials from conflict free regions of the world.
Another aspect of the Thermal Issues business model that seems to appeal to the defence sector is our rapid turnaround capability. Companies tasked with delivering urgent defence requirements like the ability to fast-track product developments. In fact, there’s a huge amount of interest in this fast-track enabling solution across many of our customers’ market sectors. We’re happy to oblige. Call us for a chat if it captures your interest too.
Best regards – Neil
Here’s a fact: very few of the projects we work on at Thermal Issues demand the ultimate levels of accuracy from our manufacturing endeavours. So what’s the point of the exceptional precision we boast about?
We think it gives an invaluable confidence, both to us as thermal interface materials manufactures and to our customers as users of those materials. Accuracy means that they can confidently pitch for and address any high-spec application – like those encountered in the aerospace sector – and successfully compete. These applications do demand stringent levels of precision, so the accuracy we can deliver is the only way forward.
It’s worth noting that the accuracy of our machines is exceptional: some 20 microns, consistently, day in, day out.
So why’s that important for customer applications that don’t required such fine precision? Simple. That’s where the confidence for us as manufacturers comes in.
Obviously, when we set up the machines for a production run, the first parts will be manufactured with total accuracy, typically within a few microns. But we also know, with absolute certainty, that the last part off the machines – even after several tens-of-thousands of parts have been produced – will still be within that 20-micron window. That’s how we can guarantee to meet our customers’ requirements for accuracy – whether they need it or not!
Best regards – Neil
It was very rewarding to open the latest edition of Electronics Sourcing magazine to find a sizeable piece of editorial about Thermal Issues. In fact, we were kindly granted an entire page in the October 2015 edition.
Obviously, our products, solutions and services are of direct interest to readers of Electronics Sourcing, that was never in doubt, but it’s good to see that promise endorsed by a respected industry publication. Our Managed Inventory Service is especially relevant to hard-pressed procurement professionals, and that comes across nicely in the editorial.
On top of that, we manage to explain how we removed three traditional barriers to progress: easy online ordering of standard parts; prototype patterns manufactured in exactly the same way as final production parts; and the celebrated Managed Inventory Service.
So our thanks to the editorial team at Electronics Sourcing. If you receive your own copy of the magazine, turn to Page 32 and enjoy reading about our endeavours. You can even see a picture of me looking happy. If you’re not on the ES circulation, click here to call up the interactive online version of the magazine – and be sure to sign up for your own hard copy immediately!
Feel free to share your thoughts and observations on this editorial, on this blog posting, and on anything else we do, for that matter. We like to communicate.
It’s been some time coming, and we've jumped through a few hoops, but now it’s finally here. Yes, Thermal Issues Ltd has been certified as ISO9001:2008 compliant.
Registered No. 20154280
That’s great news for us as it proves what we already knew – that our manufacturing and business management processes are up to scratch. We reckon that’s good news for our customers too. It’s one thing to be able to take quality for granted (we do and we expect our customers to as well) but it’s another to have certification from a world-recognised body to prove it. That’s reassuring for everyone.
Many of our customers will have been through this stringent audit process themselves. So they’ll be aware of what’s involved. If you’re not so familiar with the International Organization for Standardization, it is summed up quite neatly on the ISO website – here’s a snippet:
ISO 9001:2008 specifies requirements for a quality management system where an organization:
Makes it all sound rather straightforward, doesn't it? It isn't. But it is worth it. We’re certainly very happy with the positive outcome.
Want to know more? You can read about the requirements for ISO certification here: http://www.iso.org/iso/catalogue_detail?csnumber=46486